Check your identity before you cash out at Goldenpanda Casino
Licensing rules mean we must confirm who you are before winnings are paid, and our review usually takes 42 hours from a complete upload.
Where you stand with the check
Useful the moment a withdrawal sits pending, or when you would rather get the check done early.
Who checks
Goldenpanda Casino LLC
Licensed under
Anjouan Offshore Finance Authority, ALSI-258752
Normal review time
42 hours
Mandatory
at the latest before the first withdrawal
Verification e-mail
Minimum age
18+
You want it approved on the first glance
Signed in and ready to send
Log in to your account and look for the verification area in your profile, where the upload buttons sit. Before you open it, have your ID and a recent bill close to hand.
A clean identity copy
Photograph or scan the front of your government photo ID, with all four corners visible and no glare across the text. Blurred edges and cropped corners are the most common reasons a copy comes back.
Show your name and address
Send a bill or bank statement dated within the last three months that shows your name at the address on your account. A pension letter or utility bill works, as long as every line reads clearly.
Clear now, checked sooner
Once your files arrive, our team reviews them and you receive an e-mail either way. Completing the check 42 hours is our usual turnaround; missing pages are the main thing that pushes it out.
One envelope, four clean pictures
Three named items cover most accounts, and a clear copy means no second request from us.
Proof of identity
Confirms: that you are the person named on the account; On the copy: all four corners, photo page, no glare
Proof of address
Confirms: where you actually live; On the copy: full name and address, dated within three months
Payment method confirmation
Confirms: that the card or wallet is yours; On the copy: your name plus the first and last digits
Selfie with your identity document
Confirms: that the same person holds the ID; On the copy: face and document together, nothing obscured
Why does the casino want to know where my money came from?
Under the licence issued by the Anjouan Offshore Finance Authority, Goldenpanda Casino must know where the money on your account came from. Happens to plenty of ordinary players every week. Treat it as paperwork, not an accusation against you.
Papers you may be asked for
Depending on your case, the team may ask for one or more of these.
- Recent payslips from your employer
- Bank statements showing your savings
- A tax notice or income summary
- Proof of a property sale or inheritance
- Proof of a pension or benefit payment
Sent in a hurry, fixed in a minute
Fit the whole card in frame
A corner cut off or a glare across the photo leaves the checker unable to read the details, so the whole copy goes back. Lay the card flat on a dark table; Shoot it straight on, all edges in frame
Details agreed, details mismatched
The name or address on the paper differs from what you registered with, and matching those details is the entire point of the exercise. Check your account details against the paper; Send a copy that matches, or update your profile first
Send a recent bill
An address proof older than the checker will accept does not show where you live now, however genuine the document itself may be. Pull a fresh bill from the last few weeks; Screenshot a current statement from your banking app
Peace of mind about every copy you send
Encrypted upload in transit. Copies you send travel over a connection protected by 128-bit SSL, the same shield used on your other private traffic. Nobody in between reads the file as it moves from your device.
One team, not the whole office. Where other sites pass files around, here the copies stay inside one team. Only the verification team of Goldenpanda Casino opens them, and other staff never do.
Waiting for the answer by email. Your passport scan is not marketing material or a spare record for later. It serves the identity and money-laundering checks the license requires, and you learn the outcome by email.
When will the casino ask me for documents?
This settles exactly which moments bring a document request, so nothing arrives unexpected.